
Topic of Main Talk - The Neuroscience of Trust
Trust is a measurable driver of performance, not a vague cultural ideal. Neuroscience research shows that oxytocin, the brain chemical that promotes connection and collaboration, is triggered by leadership behaviours. High-trust organisations see greater productivity, collaboration, and retention, while low-trust environments suffer from disengagement and chronic stress. This talk explores eight proven behaviours you can use to build and sustain trust in teams and how these can be embedded into day-to-day leadership practice.
Laila Kramer is a Career Coach and Fractional HR Leader who helps knowledge workers and leaders navigate career transitions, leadership growth and the psychological dynamics that shape trust, motivation and collaboration at work. Her coaching focuses on how people think, relate and adapt in complex professional environments.
With qualifications in Industrial and Organisational Psychology, Strategic HR Management and Professional Coaching (ICF Level 2), Laila combines psychological depth with commercial insight from more than a decade in senior Head of People & Talent roles across international tech startups. She helps people turn the pressures and challenges of modern work into opportunities for learning, growth and renewed purpose
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